What’s New
This release fixes various bugs and contains some important feature updates:
- Update to Grid Rewards participation notifications
- Manage Meter / Facility IDs in the App
- Enter SWIFT code during the Grid Rewards sign-up process.
Improvements
Update to Grid Rewards participation notifications
We’ve improved how Grid Rewards participation notifications are sent.
What this means for you
We are reducing unnecessary daily pop-ups and push notifications for customers who are on a Guaranteed Grid Rewards contract, so the app experience is less repetitive.
Going forward, these notifications will only be sent for active Flexible Grid Rewards contracts (for example: Signed, Pending, Waiting, or Pending suspension). If a Flexible contract is Suspended or Terminated, notifications will be stopped.
For customers on a Guaranteed Grid Rewards contract, Grid Rewards participation notifications will no longer be sent.
Add and view your Meter IDs
We now require your Meter IDs for Grid Rewards contracts.
What this means for you
You must add it when signing-up, and you can also view it in the app at any time. If you want to edit a Meter ID after it has been submitted, you will need to contact Support.
Going forward, if you already have a Grid Rewards contract and your Meter ID is missing, we will send you an in-app notification asking you to add it.
More information can be found about Meter IDs int his article How do I make sure my install is registered?
SWIFT code support for Grid Rewards payouts
We’ve improved how we collect and verify SWIFT details during the Grid Rewards sign-up process.
What this means for you
Going forward, if you update your IBAN, we will re-check your SWIFT details to help ensure your payout information stays accurate.
Bug Fixes
Steering / AI manual override fix: We have fixed an issue where manual override / manual correction for AI Steering would reset at midnight for some devices, users will now be able to set a manual override for tomorrow without it getting reset.