Submit your Meter IDs and Review you Electricity Supplier – Emaldo® | Helpcenter

Your Grid Rewards Are Currently Paused

As of 1st June 2026, Grid Rewards payments have been paused for customers who have not yet submitted their meter IDs. To restart your Grid Rewards, please submit your Meter ID Consumption and Meter ID Production in the Emaldo app. Once your IDs have been added and verified, your Grid Rewards participation will be reactivated. Any Grid Rewards already earned before the pause will still be paid as normal.

Switch to a Premium supplier before 1 July
From 1st July 2026, some electricity suppliers will no longer be fully supported by Emaldo. Customers using these suppliers may experience reduced earnings or stop earning altogether. To maximise your Grid Rewards, please review your current supplier and take action if needed, read more further down on this page.

Need help? Use our Emaldo Assistant Spark on our Grid Rewards page: Grid Rewards

Add your meter IDs

Please submit your IDs as soon as possible to ensure your Grid Rewards continue without interruption.

This is how you do it

Open the Emaldo app
Scroll down to Grid Rewards and tap forward
Tap Meter ID
Enter your Production ID and Consumption ID

You will usually find your Consumption ID on your electricity bill or in your electricity supplier’s online portal. Your Production ID is typically provided by your installer. If you cannot locate either ID, your local grid operator or installer will be able to help you.

My Meter ID fields are already filled in, but incorrectly. How do I replace them with my correct Meter ID?

If a Meter ID is already displayed and needs to be changed, please contact help@emaldo.com for assistance in updating it to the correct Meter ID.

Did you enter 18 zeros as your Meter ID?
If you entered 18 0’s in place of a correct Meter ID Production, this is incorrect and your Grid Rewards will have been paused. You can read more about this here.

Where customer’s have entered 18 0’s incorrectly, we have tried to ensure the Meter ID Production field is cleared to allow the correct entry. If this hasn’t happened and the incorrect Meter ID Production is still displayed please contact help@emaldo.com for assistance in updating it to the correct Meter ID Production.

The Sooner You Submit, The Sooner You Can Restart Earning
Once your IDs have been submitted, we can process your registration and restore your participation in Grid Rewards.

Find your ‘premium’ supplier

In our Grid Rewards Calculator, you can compare different electricity suppliers and explore options that may help increase your earnings.

If your current supplier is affected, switching to one of our Premium suppliers is the best way to protect or maximise your Grid Rewards earnings.

Premium suppliers give Emaldo access to the full range of grid services, unlocking the highest earning potential for your battery.

Bixia AB is our leading Premium supplier, recognized for its innovative and forward thinking approach to dynamic energy services. While market opportunities continue to evolve, Bixia consistently focuses on developing smarter and more advanced energy solutions with strong future earning potential. We therefore recommend switching to Bixia AB, or one of the smaller suppliers partnering with them for market services, to access some of the most future focused energy opportunities available.

Alongside Bixia AB those higher earning alternatives are:

Affärsverken Energi i Karlskrona
Elklart
Kalmar Energi Försäljning

Currently these suppliers are not available in SE1, but we will update you as soon as this position changes.

Grid Rewards Calculator: emaldo.com/pages/grid-rewards-calculator

Suppliers

Here you can view the list of suppliers in each of the regions which can offer you the highest earnings.

SE1	SE2	SE3	SE4
We are working on offering Premiumel providers in SE1. This list will be updated soon and we will inform you.	Energy companies in Karlskrona AB	Energy companies in Karlskrona AB	Energy companies in Karlskrona AB
	Bixia AB	Bixia AB	Bixia AB
	Elklart AB	E.ON Energy Solutions AB	E.ON Energy Solutions AB
	Kalmar Energy Sales AB	Elklart AB	Elklart AB
		Falkenberg Energy AB	Falkenberg Energy AB
		Kalmar Energy Sales AB	Kalmar Energy Sales AB
		Ljungby Energy AB	Ljungby Energy AB
		Mellanskånes Kraft AB	Mellanskånes Kraft AB
		Olseröd Energy	Olseröd Energy
		Oskarshamn Energy AB	Oskarshamn Energy AB
		South Halland Power Sales AB	South Halland Power Sales AB
		Trelleborg Energy AB	Trelleborg Energy AB
		Varbergsortens Electricity Sales AB	Varbergsortens Electricity Sales AB

How to switch supplier

Choose a Premium supplier
Sign up directly on their website
Tell us about your switch

Reminder for those who have switched or are planning to switch to Bixia

For those of you who have chosen to switch your electricity supplier to Bixia, we would like to remind you that you need to sign both a consumption agreement and a production agreement at the same time.

To connect to Grid Rewards, both your electricity supply agreement and production agreement must be with the same electricity supplier. Bixia can help you arrange this directly through their customer service team.

Contact Bixia for assistance and answers to any questions:

📞 Phone: +46 771 60 30 30

✉️ Customer Service: Contact Bixia via their customer service (email/contact form)

🌐 Website: https://www.bixia.se/kundservice

What happens if I stay with my current supplier?

If your supplier loses support from 1st July 2026 and you remain with them, your Grid Rewards earnings may reduce or stop from that date. Any rewards already earned will still be paid as normal.