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  1. Emaldo® | Help center for system owners
  2. FAQ

FAQ

Emaldo® Grid rewards

  • Why was I not paid this month?
  • When will I get paid?
  • For how long will I get paid?
  • How will I get paid?
  • How to find your IBAN

Electric Vehicle Charging

  • As an existing Grid Rewards customer, is my EV charging now limited when grid balancing participation is scheduled, even if I have not signed up to a new Grid Rewards scheme?
  • Can I charge a single phase EV with a three phase charger?
  • Does the build in EV charger support Vehicle to grid(V2G)?
  • Which activation methods does the EV charger support?
  • Can I have my existing charger and a Emaldo® system installed together without overloading my supply?
  • Is it possible to lock the Emaldo® EV Charger so that no one can access charging?
See all 7 articles

Emaldo® App

  • Does 0 export control function enable by default?
  • In which countries is the build in SIM card operational?
  • Which languages does the Emaldo® App supports?
  • I have got a new router. How do i reconnect the wi-fi?
  • Where can i find my Device ID?
  • Does it make sense to sell power from the battery to the grid?

Emaldo® Power Core

  • Does the Emaldo® system operate without battery?
  • Can I use other brand's battery?
  • Could the Emaldo® system be installed with one battery and then expand the battery capacity later?
  • What is the energy consumption of the battery for heating at low temperature?
  • How many batteries does the Emaldo® system supports?
  • Where is the EV charger port located at the Emaldo® Power Core?
See all 9 articles
Emaldo® | Help center for system owners
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